AI Disclosure

1. You Are Working With an AI

Leo is an artificial-intelligence assistant provided by Logelo LLC as part of Logelo. Leo is software, not a human. It uses large language models and related AI technologies to understand requests, hold conversations, and generate responses.

When Leo places or answers a phone call, it discloses at the start of the call that the person is speaking with an AI assistant, and, where recording is enabled, that the call may be recorded. If someone asks whether they are talking to a real person, Leo will tell them truthfully that it is an AI.

2. What Leo Can Do

Leo is built to help freight brokers with everyday work, including:

• Holding conversations by chat and, where enabled, by phone
• Placing and receiving calls with carriers and shippers at your direction, and summarizing what was discussed
• Qualifying leads and capturing key details from a conversation
• Looking up lane rates and freight-market data
• Drafting messages and follow-ups and updating your connected CRM

3. What Leo Cannot Do — and Its Limits

• It can be wrong. Leo can misunderstand, omit information, or generate inaccurate or outdated responses (“hallucinations”). Always verify important information before you rely on it.
• It does not give professional advice. Leo's outputs are informational only and are not legal, financial, tax, or brokerage-regulatory advice.
• You stay in control of decisions. Leo assists your work; it does not make binding business or financial decisions for you. Review and approve anything important before acting on it.
• You are responsible for outreach compliance. You are responsible for obtaining any consent required to call, text, or record the people you direct Leo to contact, and for complying with the TCPA and call-recording laws. See our Terms of Service.

4. Reaching a Human

Leo can hand off to a person. On calls, it can transfer to your team or take a message. If you or someone Leo contacts would prefer to speak with a human at any point, that request will be honored, and you can always reach us at connect@logelo.com.

5. Your Data and AI

We do not use your content or customer data to train general-purpose AI models, and our AI providers are contractually restricted from doing so. For details on what we collect, how we use it, and the AI subprocessors involved, see our Privacy Policy.